Impres Inc. is committed to excellence in serving all customers, including people with disabilities, and will carry out its functions and responsibilities in an appropriate manner to accommodate such individuals.
Impres Inc. is also dedicated to giving people with disabilities the same opportunity to access our goods and services, and allowing them to benefit from the same services, in the same place, and in a similar way as other customers.
Impres Inc. will strive to ensure that its policies, practices and procedures are consistent with the following core principles as outlined in the AODA.
Dignity – services are provided in a manner that is respectful to persons with a disability and does not diminish the person’s importance.
Independence – Accommodating a person’s disability means respecting their right to do for themselves and to choose the way they wish to receive services.
Integration – Wherever possible, services will be provided in a manner that enables people with disabilities to fully benefit from the same services, in the same place and in the same or similar way as other customers. This may require alternative formats and flexible approaches. It means inclusiveness and full participation. This is a fundamental human right.
Equal Opportunity – Service is provided to persons with disabilities in a way that their opportunity to access goods and services is equal to that given to others.
In accordance with human rights legislation, a disability is defined as follows:
A barrier is anything that prevents a person with a disability from fully taking part in society because of that disability. Some barriers include:
Alternative emergency preparedness plans are created and updated, as required and as soon as practicable, for employees who Impres is aware are unable to follow the standard emergency plan at the Cambridge office, as the result of a permanent or temporary disability. The employee and, if the employee consents, any designated assistant(s) are provided with the alternative emergency preparedness plan. Alternative emergency plans are stored with the standard Emergency Plan.
Impres Inc. will provide training to new employees on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees in conjunction with training in other aspects of their new role.
Impres Inc. will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015:
Impres Inc. is committed to meeting the communication needs of people with disabilities. We will ensure that proper consideration is provided to employees, customers, and candidates with regard to determining their information and communication needs. We will ensure that all publicly available information is accessible upon request.
Customers who wish to provide feedback on the way Impres Inc. provides services to people with disabilities may do so by directing their comments to:
Unit J, 1165 Franklin Blvd.,
If necessary, Impres Inc. will retain a third party service provider to convert communications and documents to alternate formats as is required by the customer.
Impres' new or significantly updated websites and web content will conform to WCAG 2.0 Level A. Impres Inc. will ensure that all of its websites comply with WCAG Level AA by 2021 by incorporating compliance into all website project management.
By January 1, 2016 in Ontario, and as soon as practicable nationally, accessibility will be integrated into Impres' employment-related practices, as follows:
Return to work from Disability-Related Leaves
Impres Inc. commits to meeting Accessibility Standards for the Design of Public Spaces when building or making modifications to public spaces. We will notify the public of any service disruption, should they occur, and provide available alternatives.